About Us

DISPUTE
RAISED
CHARGEBACK
FIX
We help you build
the challenge
CHALLENGE SENT
TO THE BANK
3x win rate

Recover revenue easily

Chargeback Fix

Chargeback Fix is a Detailed Risk Management Company helping Retail and Online Merchants. Chargeback Fix’s system is designed to defend the eCommerce Business against all types of Fraud and Threats. We approach our work as a long-term focus. Chargeback Fix provides Pre-Chargeback Alerts which act as a notification prior to a Chargeback. This service has tremendously helped merchants stop and manage their Chargebacks and Disputes. Chargeback Fix manually generates responses to merchants Chargebacks, following the rules and regulations defined by Card Networks.

Introducing Just

It’s time to dispute chargebacks differently.

One powerful platform for everything: chargebacks, prevention and beyond.

Intelligent Fraud Prevention

Identify fraud patterns early by analyzing transaction behavior and risk signals.

Understanding the True Cause of Chargebacks

Analyze the real source of disputes to eliminate repeat chargebacks.

Stronger, Smarter Chargeback Representment

Organize stronger responses to improve win rates and protect processing relationships.

Real-Time Chargeback Monitoring

Receive instant alerts to act quickly and reduce losses before escalation.

Centralized Evidence Management

Automatically collect invoices, transaction logs, shipping details, and communications.

Accurate Reason-Code Alignment

Ensure each dispute follows the correct reason-code strategy and documentation.

Proactive Risk Assessment

Identify and block high-risk activity before it turns into a chargeback.

Clear, Actionable Analytics

Track dispute trends, recovery performance, and risk insights with confidence.

Proactive Chargeback Pre- vention

We follow a proactive, three-stage prevention framework designed to stop chargebacks before they impact your revenue. Our technology continuously monitors transaction behavior, detects early risk signals, and takes preventive action—allowing you to focus on growing your business while keeping your merchant account healthy.

Early Chargeback Iden-tification

Our system is designed to identify potential chargebacks at the earliest possible stage. By analyzing transaction activity, customer behavior, and dispute signals in real time, we help merchants recognize risks before they turn into formal chargebacks. Early identification allows timely action—such as customer outreach, refunds, or transaction review—reducing losses, protecting your merchant account, and preventing disputes from escalating.

Strategic Chargeback De-fense

Our strategic chargeback defense focuses on building strong, accurate responses once a dispute occurs. We organize transaction data, customer communication, and supporting evidence into a clear and compelling representment package. By aligning each case with the correct reason code and issuer requirements, we help merchants improve win rates, recover revenue, and protect long-term processing relationships.

Industries

Recover revenue.

Maximize your bottom line.

Whatever your industry, Justt optimizes your win rates. It seamlessly enriches
evidence documents with the right data & dynamic arguments.

eCommerce Chargeback Defense

Don’t waste valuable resources on inefficient management strategies. Replace reactive solutions with a proactive approach to achieve higher win rates and stronger ROI.

Institutions Risk Management

Maintain trust and compliance through structured dispute handling and proactive monitoring that minimizes false disputes.

Medical Billing Protection

Reduce disputes caused by billing confusion by organizing documentation, service timelines, and proof of care.

Legal Services Dispute Control

Defend retainers and service payments with clear agreements, communication records, and milestone evidence.

B2B Invoice Defense

Protect revenue by aligning disputes with contracts, delivery confirmation, and approval trails.

Retail Dispute Prevention

Lower return and delivery-related disputes through alerts, proof management, and consistent policy enforcement.

Digital Products & Subscriptions

Prevent unrecognized and cancellation disputes using access logs, subscription tracking, and customer records.

Travel & Booking Protection

Reduce no-show and cancellation disputes by aligning booking confirmations with policy and timeline proof.

Ready to take control of your chargeback?

Start managing, investing, and growing your money with confidence.

Contact Us

Drop us a line, we’d love to hear from you

Our Locations

901 Main Street, Suite 3000 Dallas, TX 75202 United States

Mail us

leads@chargebackfix.com
support@chargebackfix.com


Opening Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Frequently
Asked Questions

To answer common concerns and reduce hesitation from potential users.

How does your platform help prevent chargebacks?

Our system analyzes transaction behavior and risk signals to identify and stop potential issues before they turn into chargebacks.

What happens when a chargeback is detected?

You receive real-time alerts with clear insights so you can respond quickly and reduce potential losses.

How do you support merchants during a chargeback dispute?

We help organize evidence, analyze dispute details, and support a structured representment process.

Is the platform automated or manual?

It combines automation with strategic oversight to ensure accuracy while keeping the process simple.

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Contact Information