We have a three-part technology to defend against chargebacks. Using our technology frees you up to concentrate on your business and keeps up your merchant account so that you can grow your business. There are three distinct places in the life of a chargeback when we can stop it all together or prepare a defense on your behalf: before it happens, once a chargeback is coming, and defending a chargeback once it happens.
We are directly integrated with banks and merchant services, allowing us to track down a dispute and take a pro-active approach to solving a problem before it turns into a chargeback. By taking prompt action on notifications (also known as media requests or requests for information) and making sure the banks have received our communications, we can help you avoid chargebacks.
Once there is an actual chargeback to your account we use available tools to take massive defensive action. The main tools we have to work with are documents and time. Defending chargebacks is a matter of quick and thorough communications with all the banks involved.
Chargeback Expertz offers a real-time dashboard and a variety of built-in reports, delivering advanced insights and guiding users to optimize or adjust their projects effectively.
Our combination of automated and manual review processes detects and prevents fraudulent orders.
Leverage over a decade of proven experience in successfully resolving chargeback disputes.
Chargeback Alerts help protect and prolong the life and reputation of your merchant account.
Chargeback Expertz offers a real-time dashboard and a variety of built-in reports, delivering advanced insights and guiding users to optimize or adjust their projects effectively.
We always recommend a strong response, supported by the necessary documents, tailored to the specific chargeback reason codes.
In the last 5 years we’ve fought 1.2M+ chargebacks and won $20M in revenue for clients.
We win 76 of 100 chargebacks we challenge for clients – a rate 3x the industry average.
On average, our clients’ chargeback-to-transactions rate drops by half within 12 months.
