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To answer common concerns and reduce hesitation from potential users.
This reason code is used when the cardholder claims they did not authorize the transaction. It usually applies to stolen card details or unauthorized card-not-present payments.
This occurs when a customer says they never received the product or the service they paid for, even though the transaction was completed.
This reason code applies when the customer receives the item or service but claims it was defective or did not match the description shown at the time of purchase.
This is raised when a customer claims they canceled the service, did not use it, or were charged incorrectly or more than once.
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